Items must be sent back to Push2BeGreat within 10 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will be given.
Returned items must be unworn and unwashed (free of any stains from deodorant, or wear) with all Push2BeGreat product tags attached. Simply include your name, email, phone number, order number and address inside the package. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package.
At Push2BeGreat we’re constantly bringing in new merchandise, but in limited quantities. We cannot guarantee exchanges on any merchandise. In addition, we cannot put any merchandise on hold. If you would like to returns an item, please follow normal return procedures to send the merchandise back to our facilities. We will issue you a store credit once we’ve received your returns. That way, you may use the credit towards the correct item/size or for another item. Store credits do not expire.
Once an order has been placed it cannot be cancelled. When returned packages arrive at our facilities, it usually takes us anywhere from 3-5 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your returns has been processed, you’ll be issued a store credit via email. Store credit covers original purchasing price and tax fees.
**Please Note: All original shipping fees are non-refundable. Returns shipping costs are the customer’s responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an “un-deliverable” address. The customer will also cover any redelivery costs.